Ubisoft Phone Number Cannot Be Associated
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Contact an account specialist by selecting the issue below that is blocking access to your account.
Ubisoft phone number cannot be associated. Ubisoft account access support is available via live chat from 930am 230am est 7 days a week. Please go ahead and try enabling 2 step verification on your ubisoft account with the google authenticator app or via email with these steps here and attempt to add your phone number to your ubisoft account afterwards. Click on the activate button.
Ubisoft account help page where you can find answers to frequently asked questions about your uplay ubisoft club account. Navigate to the account management website and log in to your ubisoft account. Unfortunately it doesnt seem as though you fully understand our situation.
We recommend that you attempt the authentication again at a later time or to authenticate with a different phone number. I read a support article and it said that the reason is that the phone number has already been used to verify other accounts. In the pop up that appears click on the recovery phone number field and type in your phone number.
I know for sure that the phone number is not linked to my current account right now and it isnt linked to any other accounts. Go to the security page of the account management website. The phone number that ive been trying to use is apparently cannot be used for verification.
Please note that a mobile phone number can only be connected to one ubisoft account at a time. Click on the security tile. Phone numbers are reviewed across a variety of factors assessed by our external partner which are beyond the control of ubisoft.
Navigate to the 2 step verification section. If the number youve entered is considered suspicious you may fail to receive an authentication sms. You will be able to view the most popular account related faqs submit a case and chat with a support agent.
Click on the google authenticator tab. Select add next to recovery phone number. The ubisoft community subreddit.
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